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Ways to Reduce Latency

This guide is intended to help offer tips and advice on how to fix most of the issues related to high latency or internet connection lag. Some of the steps sound relatively simple and you may have attempted some of them already. However, it's worth checking through the entire list to make sure you've done all you can to fix the issue on your side of things before seeking external support.

Are you sharing your internet?

It's very common to live in accommodation with multiple people using the same internet connection. If you have high-speed fibre optic broadband you'll probably not have a problem. However, if you're on a more standard connection having multiple people streaming, downloading or playing online games simultaneously will have a detrimental affect on anything you try to do online.

This isn't really a technical issue but one of people skills - either wait for other people to finish using the internet, ask them to stop, work out a some kind of rota or consider upgrading your internet package.

Disconnect other devices using your internet

Many devices can connect to your internet which will obvious put more of a strain on your bandwidth, especially if those devices are downloading updates or streaming. Systemtically disconnecting other devices from your internet may improve your connection quality and speed. If you still have latency problems then you know that it is not caused by other machines on the network.

Reset your internet connection

It's a technical support cliché but turning hardware off and then on again can be surprisingly effective and often fixes the majority of problems.

Shut down / power off all your computer / internet related hardware and then wait around a minute to turn everything back on.

Switch from WiFi to a wired connection

Switching away from Wifi and using a wired connection can be highly beneficial if you're experiencing problems when trying to play Worlds Adrift. Whilst wireless connection is handy, it is also notoriously inconsistent and it's signal can be weakened by interference - resulting in high ping and latency. If it's an option we always advise to use a wired Ethernet connection whenever possible to ensure optimum data delivery.

Whilst using a cabled connection is fantastic for a more consistent connection it is not without it's problems. Something to bear in mind is that your Ethernet cable can degrade or break so make sure you check the cable and especially the connection points at either end occasionally. A new cable is pretty cheap and could have a positive impact on your gaming experience.

Background programs and processes

Check for background programs using the internet to download updates. If you notice other programs updating then let them finish or pause the update. If you do not recognise the program then search for it on-line and see if it is important. If it is not important then consider deleting it so it can no longer use your internet. Do not delete programs that you are unsure of before searching for them on-line, they may be vital to your computer.

This also extends to other devices, if you have a console or device which is downloading automatic updates it will consume a lot of your bandwidth and potentially cause you to have high latency in-game.

Remove malicious files

Sometimes your computer can pick up viruses - it's just a risk when using the internet. These programs run in the background and can use up your PC's/internet's resources without you realising. It's important to make sure you have antivirus/malware software to protect your computer and your personal details. Do a scan to make sure there isn't any intrusive/unwanted programs on your PC if you are still experiencing performances issues. There's plenty of good free versions available too!

IP release, new and flush DNS

These commands can be useful in diagnosing networking issues and may be beneficial to try if the above steps have not helped improve your connection speed.

Windows 10 or 8:

  • While on the desktop, press Windows Key + X.
  • Select Command Prompt (Run as Administrator).
  • Type "ipconfig /release" in the command prompt.
  • Wait a few seconds for a reply that the IP address has been released.
  • Type "ipconfig /renew" in the command prompt.
  • Wait a few seconds for a reply that the IP address has been re-established.
  • Type "ipconfig /flushdns" in the command prompt.
  • Close the command prompt and attempt to make a connection.

Windows 7 or Vista:

  • Click Start.
  • Select Programs.
  • Select Accessories and locate the Command Prompt shortcut.
  • Right click the Command Prompt shortcut and select Run as Administrator from the drop down menu.
  • Type "ipconfig /release" in the command prompt.
  • Wait a few seconds for a reply that the IP address has been released.
  • Type "ipconfig /renew" in the command prompt.
  • Wait a few seconds for a reply that the IP address has been re-established.
  • Type "ipconfig /flushdns" in the command prompt.
  • Close the command prompt and attempt to make a connection.

Internet limitations and hard caps

Some people’s internet providers cap the amount of “internet” that is available to them. For example, if you have a 40GB cap then once you reach 40GB of internet usage then your internet will run slower, or you will have to pay more for further usage. If you frequently watch NetFlix or other streams, videos and movies or if you use Torrents and you notice a significant speed drop in your internet then check if your internet actually has a cap on it. Some ISPs also throttle bandwidth at peak hours too, if you're noticing your internet is slower in the evenings or weeks it may be worth contacting your ISP about this. 

Call your Internet Service Provider (ISP)

If all the above steps have not yielded any positive results then the issue with your internet connection is likely a more serious issue which will need expert help to fix.

First check with Bossa Support if there's anything else you can try or if there's any emerging issues with our servers which may be impacting your ability to play Worlds Adrift.

It also may be worth calling your ISP and enquiring if there's any outages or faults with their data centres/servers in your area which may be affecting your internet..

 

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