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Stuck on Connecting Screen / Can't Return to Ship

Update: Most of the revival bugs should have been fixed in 0.1.8.1. However, we are receiving reports of people unable to return to their ship using the personal revive option or getting a grey/infinite loading screen when they try to do so.

From the live cases we investigated it does appear that if you keep repeating the following process:

  • Log into the game (presumably you'll be at an Respawn Chamber
  • Use the Respawn option
  • Use the Personal Reviver option (this will likely result in either an infinite loading screen OR being sent back to the Respawn Chamber.
  • Log out normally, or ALT+F4 if you have to.
  • Log into the game (presumably you'll be at an Respawn Chamber
  • Log out using the Log Out option on the main menu, waiting the 20 seconds.
  • Log back into the game and attempt to go back to your ship.

Another workaround, if you have a helpful player with you, is to do the following:

  • Log in and have the infinite load screen
  • Have the player remove your personal reviver from the ship
  • The other player then kills your character
  • You then ALT+F4 out of the game 
  • You should then be able to log in as normal.

If none of the steps above help please raise a support ticket and we'll attempt to move your character to a revival chamber and/or get you back to your ship.

 

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